Privacy Policy

Last Updated: September 12, 2026

UNISKY (“UNISKY”, “we”, “us”, or “our”) is a consumer technology brand operated by FIBOCOM WIRELESS (H.K.) LIMITED.

At UNISKY, protecting your privacy is a fundamental part of how we design and operate our products and services. We believe your personal information belongs to you. We are committed to collecting only the information necessary to provide our services, using it responsibly, protecting it with appropriate safeguards, and giving you meaningful control over your data.

This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our websites, subscribe to our updates, purchase or use our products, use UNISKY applications or connected services, or otherwise interact with us.

1. Our Privacy Principles

UNISKY follows several core privacy principles:

• Data minimization: We aim to collect only the information reasonably necessary to provide and improve our products and services.
• Purpose limitation: We use personal information only for legitimate and clearly defined purposes.
• Privacy by design: We consider privacy and data protection when designing our products, software, and services.
• Security: We use reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
• Transparency: We aim to clearly explain what information we collect and how it is used.
• User control: Where applicable, users may request access to, correction of, deletion of, or restrictions on the use of their personal information.
• No unnecessary sale of personal information: UNISKY does not sell personal information to third parties for monetary consideration.

2. Information We May Collect

Depending on how you interact with UNISKY, we may collect the following categories of information.

2.1 Information You Provide to Us

You may provide information such as:

• Name
• Email address
• Telephone number
• Billing or shipping address
• Account information
• Customer support communications
• Product registration information
• Survey, feedback, or review information
• Marketing communication preferences

If you purchase a product, payment information may be processed by third-party payment providers. UNISKY generally does not directly store complete payment card details.

2.2 Device and Technical Information

When you use our websites, applications, products, or connected services, we may automatically receive certain technical information, including:

• IP address
• Browser type
• Device type
• Operating system
• Device identifiers
• App version
• Network information
• Website usage information
• Log and diagnostic information
• Cookie or similar technology identifiers

2.3 Product and Connected Device Data

If you use UNISKY connected products, certain product-related data may be processed to enable the requested features.

Depending on the product and features you choose to use, this may include:

• Device status
• Battery status
• Connectivity information
• Product usage information
• Location information
• Virtual fence settings
• Activity information
• Pet profile information
• Pet activity, sleep, movement, or wellness-related information
• Alerts, notifications, and device event records

We seek to process this information only where necessary to provide the relevant feature or where you have otherwise authorized the processing.

Where precise location data is required for a product feature, such as GPS tracking or virtual fencing, we aim to use such data only for the purposes necessary to provide that functionality, maintain security, troubleshoot problems, and improve the service as permitted by applicable law.

3. How We Use Information

We may use personal information to:

• Provide, operate, and maintain UNISKY products and services
• Create and manage user accounts
• Process orders, deliveries, returns, and customer support requests
• Enable connected-device functionality
• Provide GPS, virtual fence, activity monitoring, or other requested features
• Authenticate users and protect accounts
• Send important service, safety, or product notifications
• Diagnose technical problems
• Improve product performance, reliability, and user experience
• Respond to inquiries and customer service requests
• Conduct analytics and product research
• Prevent fraud, abuse, unauthorized access, and security incidents
• Comply with applicable legal and regulatory requirements
• Send marketing communications where permitted by law or with your consent

You may unsubscribe from promotional emails at any time by using the unsubscribe mechanism included in our communications.

4. How We Protect Your Information

Protecting customer data is a priority for UNISKY.

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information, including measures such as:

• Access controls
• Authentication mechanisms
• Encryption where appropriate
• Secure transmission technologies
• Data access restrictions
• Internal security procedures
• System monitoring
• Security testing and maintenance
• Restricted employee and service-provider access

Access to personal information is limited to authorized personnel and service providers who reasonably require such access to perform their responsibilities.

No internet transmission or electronic storage system can be guaranteed to be completely secure. However, we continuously seek to improve our security practices and reduce the risk of unauthorized access, disclosure, alteration, or destruction of personal information.

5. How We Share Information

UNISKY does not share personal information with third parties unless there is a legitimate reason to do so.

We may share limited information with trusted service providers that help us operate our business, including providers of:

• Cloud infrastructure
• Website hosting
• Email services
• Payment processing
• Order fulfillment
• Shipping and logistics
• Customer support
• Analytics
• Fraud prevention
• Cybersecurity
• Product connectivity and technical infrastructure

These providers may access information only as reasonably necessary to provide services on our behalf and are expected to handle information in accordance with contractual obligations and applicable data protection requirements.

We may also disclose information:

• Where required by applicable law, regulation, legal process, or governmental request
• To protect the rights, safety, security, or property of UNISKY, our users, or others
• In connection with a merger, acquisition, restructuring, financing, or transfer of all or part of our business, subject to appropriate confidentiality protections

6. We Do Not Sell Your Personal Information

UNISKY does not sell your personal information for monetary consideration.

We do not provide customer location information, account information, pet activity information, or connected-device data to unrelated third parties for their independent commercial use without an appropriate legal basis or your authorization.

Where applicable law defines certain advertising or analytics activities as “sale” or “sharing,” users may have additional rights to opt out of such processing.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember user preferences
• Understand website performance
• Measure website traffic
• Improve user experience
• Provide analytics
• Support advertising or marketing activities, where permitted

Where required by applicable law, we will request consent before using non-essential cookies.

You may also manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide services
• Maintain customer accounts
• Fulfill contractual obligations
• Resolve disputes
• Prevent fraud
• Maintain security
• Comply with legal obligations

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it in accordance with applicable law and our data retention practices.

9. International Data Transfers

UNISKY operates internationally and may work with service providers located in different countries or regions.

As a result, personal information may be processed outside the country where it was originally collected.

Where required, we take appropriate steps designed to provide safeguards for international transfers of personal information in accordance with applicable data protection laws.

10. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request a portable copy of certain information
• Opt out of certain marketing communications
• Exercise applicable rights concerning the sale or sharing of personal information

We will not discriminate against you for exercising applicable privacy rights.

To submit a privacy request, contact us at:

Email: [privacy@uniskytech.com]

We may need to verify your identity before completing certain requests in order to protect your information from unauthorized disclosure.

11. Location Information

Certain UNISKY products may provide GPS tracking, virtual fencing, location history, or related services.

Location information may be sensitive. Where such functionality is enabled, UNISKY aims to:

• Collect location information only where necessary for the requested feature
• Restrict unauthorized access to location information
• Use location information only for legitimate product and service purposes
• Retain location information only as reasonably necessary
• Provide users with appropriate controls where technically available

Users should ensure that they have the necessary authority and consent to use location-based features in accordance with applicable law.

12. Artificial Intelligence and Automated Analysis

Certain UNISKY products or services may use algorithms or artificial intelligence to analyze device data, pet activity, behavior patterns, or other information and generate insights, recommendations, alerts, or reports.

Such outputs are intended to provide informational assistance and should not be considered veterinary diagnosis, professional medical advice, or a substitute for consultation with a qualified veterinarian.

We seek to use data for AI-related features in a manner consistent with this Privacy Policy and applicable law.

13. Children's Privacy

UNISKY products and services are not intended to knowingly collect personal information directly from children without appropriate parental or guardian authorization where required by law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and, where appropriate, delete the information.

14. Third-Party Websites and Services

Our websites or applications may contain links to third-party websites, platforms, payment processors, social networks, or services.

These third parties operate independently from UNISKY and may have their own privacy policies. We encourage you to review their privacy practices before providing information to them.

UNISKY is not responsible for the privacy practices of third-party services that we do not control.

15. Security Incidents

If we become aware of a personal data security incident, we will evaluate the incident and take reasonable steps to contain and address it.

Where required by applicable law, we will notify affected individuals and/or relevant regulatory authorities.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our products, services, technology, legal requirements, or privacy practices.

When we make material changes, we may provide additional notice where required.

The “Last Updated” date at the top of this page indicates when this Privacy Policy was most recently revised.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way UNISKY handles personal information, please contact:

UNISKY

Operated by FIBOCOM WIRELESS (H.K.) LIMITED

Website: https://uniskytech.com

Email: [privacy@uniskytech.com]

We take privacy concerns seriously and will make reasonable efforts to respond in accordance with applicable law.