Terms of Service

Last Updated: September 12, 2026

Welcome to UNISKY.

These Terms of Service (“Terms”) govern your access to and use of UNISKY websites, applications, connected products, software, digital services, and related services.

UNISKY is a consumer technology brand operated by FIBOCOM WIRELESS (H.K.) LIMITED (“UNISKY”, “we”, “us”, or “our”).

By accessing or using our website or services, you agree to these Terms. If you do not agree with these Terms, you should not use the relevant services.

1. Our Services

UNISKY develops consumer technology products and related digital services.

Our products and services may include:

• Smart connected devices
• Pet technology products
• GPS and location services
• Virtual fence functionality
• Pet activity and wellness monitoring
• Artificial intelligence-based insights
• Mobile or web applications
• Device management services
• Customer support
• Online purchasing and related services

Specific features may vary by product, market, software version, hardware configuration, network availability, and service plan.

2. Eligibility

You must have the legal capacity to enter into an agreement under applicable law to use our services.

If you use UNISKY services on behalf of an organization, you represent that you have authority to accept these Terms on behalf of that organization.

3. User Accounts

Certain services may require you to create an account.

You are responsible for:

• Providing accurate account information
• Maintaining the confidentiality of your login credentials
• Protecting your account from unauthorized access
• Promptly notifying us if you suspect unauthorized use

You are responsible for activity occurring through your account unless otherwise required by applicable law.

4. Privacy and Data Protection

Your privacy is important to UNISKY.

Our collection and use of personal information is governed by our Privacy Policy.

We seek to collect only the information reasonably necessary to operate our products and services and implement appropriate safeguards designed to protect customer information.

You should review the UNISKY Privacy Policy before using connected products or services.

5. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and other information displayed on our website are accurate.

However:

• Product appearance may differ slightly from photographs or renderings
• Product specifications may change during product development
• Features may vary by region or software version
• Pre-launch or crowdfunding products may be subject to further engineering or design changes

We may correct errors or update product information when reasonably necessary.

6. Pre-Launch and Crowdfunding Products

Certain UNISKY products may be presented before commercial release, including through crowdfunding or pre-launch campaigns.

For such products:

• Images or prototypes may represent products still under development
• Certain specifications or features may change
• Estimated delivery dates may change
• Availability may depend on manufacturing, certification, logistics, supply chain, or other factors

Where a purchase or contribution is made through a third-party crowdfunding platform, additional terms of that platform may apply.

7. Orders and Payments

If you purchase products directly from UNISKY, you agree to provide accurate billing, shipping, and payment information.

Orders may be subject to:

• Product availability
• Payment authorization
• Fraud prevention checks
• Shipping restrictions
• Applicable taxes, customs duties, or import requirements

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing errors, inventory limitations, or legal restrictions.

Payment processing may be provided by third-party payment providers and may be subject to their applicable terms.

8. Shipping, Returns, and Refunds

Shipping, cancellation, return, warranty, and refund conditions may vary depending on:

• The product purchased
• Country or region
• Sales channel
• Applicable consumer protection law
• Crowdfunding platform requirements

Specific policies displayed at the time of purchase will form part of the applicable transaction terms.

Nothing in these Terms is intended to limit mandatory consumer rights that cannot lawfully be excluded.

9. Connected Services and Network Availability

Certain UNISKY products rely on external technologies or services, including:

• GNSS or satellite positioning systems
• Cellular networks
• Wi-Fi
• Bluetooth
• Cloud infrastructure
• Mapping services
• Third-party APIs

Service performance may therefore be affected by factors outside UNISKY's reasonable control, including:

• Network coverage
• Satellite visibility
• Environmental conditions
• Buildings or physical obstructions
• Carrier availability
• Internet outages
• Device battery status
• Third-party service availability

Accordingly, continuous or uninterrupted availability of location or connectivity services cannot be guaranteed.

10. Location and Virtual Fence Features

Some UNISKY products may include GPS tracking, location history, virtual fencing, escape alerts, or similar functions.

These technologies are designed to assist users in monitoring a pet's location. They should not be treated as a guarantee that a pet cannot leave a designated area, become lost, or encounter danger.

GPS and virtual fence performance may be affected by environmental, hardware, software, connectivity, or network conditions.

Users remain responsible for appropriate physical supervision, training, containment, and care of their pets.

11. Pet Health and AI Features

UNISKY products may analyze pet activity, sleep, movement, behavioral patterns, or other data to generate AI-powered insights.

These features are intended for informational and wellness-support purposes only.

UNISKY services:

• Are not veterinary medical devices unless explicitly stated otherwise
• Do not provide veterinary diagnosis
• Do not replace professional veterinary care
• Should not be relied upon in a medical emergency

If you have concerns about your pet's health, consult a qualified veterinarian.

12. Training Features

Certain UNISKY products may include training-related functions such as sound, voice, vibration, or compatible training modules.

Users are responsible for using such features safely, humanely, and in accordance with applicable law.

UNISKY recommends reviewing product instructions before using any training functionality and selecting settings appropriate for the animal's size, temperament, health, and circumstances.

13. Software and Updates

UNISKY products may depend on software, firmware, mobile applications, or cloud services.

We may provide updates to:

• Improve performance
• Add features
• Correct errors
• Maintain compatibility
• Enhance security
• Address technical or regulatory requirements

Certain updates may be necessary for continued operation of specific features.

You agree not to intentionally interfere with, bypass, reverse engineer, compromise, or unlawfully modify UNISKY software, except where such restrictions are prohibited by applicable law.

14. Acceptable Use

You may not use UNISKY websites, products, software, or services to:

• Violate applicable law
• Infringe intellectual property rights
• Interfere with system security
• Attempt unauthorized access
• Introduce malware or malicious code
• Manipulate or disrupt our services
• Access another user's information without authorization
• Use our services in a fraudulent, abusive, or harmful manner

We may restrict access to services where reasonably necessary to protect users, systems, or legal interests.

15. Intellectual Property

UNISKY websites, applications, software, product designs, graphics, interfaces, text, logos, trademarks, photographs, videos, and other materials may be protected by copyright, trademark, patent, design, and other intellectual property laws.

Except where expressly permitted, you may not:

• Copy
• Reproduce
• Modify
• Distribute
• Sell
• License
• Republish
• Reverse engineer
• Create derivative works from

UNISKY intellectual property without authorization.

16. Third-Party Services

UNISKY services may integrate with or link to third-party products or services.

Examples may include:

• Payment providers
• Mapping providers
• Mobile operating systems
• Cloud providers
• App stores
• Logistics providers
• Social media platforms

Third-party services are governed by their own terms and policies.

UNISKY is not responsible for services controlled independently by third parties, except to the extent required by applicable law.

17. Service Availability

We aim to provide reliable products and services but cannot guarantee that every service will always operate without interruption.

Services may temporarily become unavailable because of:

• Maintenance
• Software updates
• Security incidents
• Technical failures
• Network failures
• Third-party outages
• Events outside our reasonable control

Where reasonably possible, we will seek to restore affected services promptly.

18. Disclaimer of Warranties

To the maximum extent permitted by applicable law, UNISKY services are provided on an “as available” basis.

We do not guarantee that:

• Services will always be uninterrupted
• GPS information will always be perfectly accurate
• Alerts will always be delivered immediately
• AI-generated insights will always be complete or accurate
• Third-party networks or services will always remain available

This section does not limit any statutory warranties or consumer rights that cannot legally be excluded.

19. Limitation of Liability

To the maximum extent permitted by applicable law, UNISKY and FIBOCOM WIRELESS (H.K.) LIMITED will not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our products or services.

Nothing in these Terms excludes or limits liability where exclusion or limitation would be unlawful, including liability that cannot be excluded under applicable consumer protection law.

20. User Responsibility

Users are responsible for:

• Using products according to instructions
• Maintaining appropriate physical care and supervision of pets
• Maintaining account security
• Charging and maintaining devices as required
• Confirming that location and alert functions are active where needed
• Using training features responsibly
• Complying with applicable local laws

UNISKY technology is designed to assist users rather than replace responsible pet ownership, supervision, or professional care.

21. Suspension or Termination

We may suspend or terminate access to services where reasonably necessary, including if:

• These Terms are materially violated
• The service is being abused
• Fraudulent activity is suspected
• Security is threatened
• Continued service would violate applicable law

Where appropriate and legally required, we may provide notice before taking such action.

22. Changes to Services

Technology and product functionality evolve over time.

We may modify, improve, replace, or discontinue certain features where reasonably necessary.

Where a material change significantly affects a paid service, we will seek to provide appropriate notice in accordance with applicable law.

23. Changes to These Terms

We may update these Terms from time to time.

The revised Terms will be posted on our website with an updated effective date.

Where required by law, we may provide additional notice of material changes.

Continued use of the applicable service after revised Terms become effective may constitute acceptance of those Terms to the extent permitted by applicable law.

24. Governing Law

Unless mandatory consumer protection law provides otherwise, these Terms will be governed by the applicable laws of the Hong Kong Special Administrative Region.

Any dispute relating to these Terms will be handled in accordance with applicable law and any mandatory consumer rights available in the user's jurisdiction.

25. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the maximum extent permitted by law.

26. Contact Us

If you have questions regarding these Terms, please contact:

UNISKY

Operated by FIBOCOM WIRELESS (H.K.) LIMITED

Website: https://uniskytech.com

Email: [support@uniskytech.com]